Cancel Policy

  • The online order cannot be modified.
  • Cancellation of Order by Customer is Applicable only for Cash on Delivery Orders and in selected stores only.
  • Cancellation of Order by Customer will not be chargeable within 60 seconds of order placement.
  • Cancellation of Order by Customer is applicable for orders placed via Drizzle's FoodWorks Application and is not applicable for orders placed from any other source.
  • Cash on delivery option will be disabled for the next order upon cancellation of order beyond 60 seconds. Cash payment will be enabled after successful delivery of next prepaid order.
  • Cancellation of order will not be allowed once the delivery executive reaches the Customer Location (first barrier point).
  • Cancellation will be free if order is not delivered till 60 mins for regular days and 90mins during festivals (festivals/big occasions like New Year eve, Ganesh Festival, Christmas, Durga Pooja, etc).
  • You can get updated on the status of the order by calling the restaurant directly.
  • In case the order which is paid through digital payment method is cancelled due to non-availability of the ordered product at the restaurant, the amount will be returned by within 60 seconds of order placement.
  • Cancellation of Order by Customer is applicable for orders placed via Drizzle's FoodWorks Application and is not applicable for orders placed from any other source.
  • Cash on delivery option will be disabled for the next order upon cancellation of order beyond 60 seconds. Cash payment will be enabled after successful delivery of next prepaid order.
  • Cancellation of order will not be allowed once the delivery executive reaches the Customer Location (first barrier point).
  • Cancellation will be free if order is not delivered till 60 mins for regular days and 90mins during festivals (festivals/big occasions like New Year eve, Ganesh Festival, Christmas, Durga Pooja, etc).
  • You can get updated on the status of the order by calling the restaurant directly.
  • In case the order which is paid through digital payment method is cancelled due to non-availability of the ordered product at the restaurant, the amount will be returned by reversing the transaction by Drizzle's FoodWorks restaurant. This refund will be returned on the actual source within 5 to7 working days. However, Drizzle's FoodWorks is not responsible for any delay on the bank side.